A: We ship both domestically and internationally! See checkout for options. However currently we only offer discounted and expedited shipping to the USA, as we are a small business.
A: We're so confident that you will love your tea, we offer a risk-free money-back guarantee with store credit.
A: If your product is damaged or defective, we offer a free exchange. Simply email firstname.lastname@example.org with your inquiry.
A: We accept all debit/credit cards as well as paypal.
A: We've migrated onto a new platform. Simply navigate to our "Tea Subscription" header, then click "Already subscribed?" You will be able to easily login on our Cratejoy platform and view your subscription.
A: Every month you will receive a variety sampler of between 12-17 tea packets depending on the size of the varietal in each packet. They are 2 grams each.
In September, we will be migrating to a new subscription service of full-size tea varietals.
For support and customer care inquiries, please e-mail: email@example.com
For media inquiries, please e-mail: firstname.lastname@example.org
For sourcing and wholesale inquiries, please e-mail: email@example.com
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